About us
There is a real difference between someone who can diagnose a washing machine by the sound it makes and someone who knows why the drum is not turning. Our technicians in Makkah work on washing machines specifically, every day, and they arrive with a full tool kit and the parts that break most often.
Before we set off we ask two questions: what type of machine, and which brand. Often the problem is trivial, such as a coin trapped in the drain pump, and it is resolved in minutes without replacing a single part.
We work in homes, flats, hotels and offices, and we take on grouped bookings for a whole building. Call us at any hour and we will arrange the visit.
- A confirmation call to establish machine type and brand before the technician sets off
- Arrival at the agreed time, confirmed with you on WhatsApp
- Accurate diagnosis with the cause explained in plain language
- A quoted price before starting, and explicit approval before each repair
- Cleaning of filters and the drain line, plus door seal maintenance
- A full check of the board, motor, pump, belt and pulley
- A written record of replaced parts and the warranty period
- A 3 month warranty on parts and labour
Faults we handle
- Drum not spinning
- Water not draining
- Leaking from the bottom or door
- Control board not working
- Machine will not fill with water
- Water heating problem
- Loud noise during the spin cycle
- Door will not lock or unlock
- Programme not responding
- Random power cut-outs
- Motor not running while the machine is on
- Drum not moving but pump works
Brands we service
We service the brands listed here. If yours is not among them, tell us the model when you call and we will confirm.
- Samsung
- LG
- Indesit
- Ariston
- Bosch
- Haier
- Condor
- Daewoo
- Panasonic
- Sanyo
- Zanussi
- Hitachi
Frequently asked questions
Straight answers to what our customers ask most.
Can I book a specific appointment time?
Yes. Tell us a time that suits you over WhatsApp or the phone and we will hold to it as far as practical. Emergency callouts without an appointment are available around the clock, every day of the week.
How many visits might I need?
Usually one, because a competent technician resolves most faults in a single visit. We only call you back if something unexpected turns up, such as a part that has to be special-ordered, and then we explain the options before doing anything.
Do you work with hotels and companies?
Yes. We service hotels, furnished flats, offices and residential buildings, and we set up a maintenance schedule that matches the number of machines. Get in touch to arrange it.
How many areas can a technician cover in one day?
It depends on your location in Makkah and how many jobs are already booked that day. We ask when we call so that the time we give you is realistic, and we let you know if anything changes.
Contact us
Available around the clock, every day, across Makkah.
- Direct call0550938913
- WhatsApp+966550938913
- Working hoursOpen 24 hours, 7 days a week
Last updated: 2026-09-26